Doximagen Managed Service Provider logoOur Services

Managed IT Services Built for Small Business

From cybersecurity to cloud hosting, Doximagen delivers a complete IT stack so you can focus on running your business.

Service 01

Border Security & Firewall Management

Enterprise-grade firewalls, intrusion detection, content filtering, and VPN access keep threats out and your team productive.

What's included

  • Next-gen firewall deployment, tuning, and 24/7 monitoring
  • Intrusion detection & prevention with threat intelligence feeds
  • Web content filtering and DNS-layer protection
  • Site-to-site and remote-access VPN with MFA
  • Quarterly firewall rule and policy review

Outcome

Block 99%+ of inbound threats before they ever touch a workstation.

Service 02

Endpoint Protection & EDR

Next-gen antivirus, real-time monitoring, and managed detection & response across every workstation, laptop, and mobile device.

What's included

  • AI-driven next-generation antivirus on every endpoint
  • Endpoint Detection & Response (EDR) with automated containment
  • Patch management for Windows, macOS, and third-party apps
  • Encrypted device & lost-laptop wipe support
  • Live security dashboard with monthly reporting

Outcome

Stop ransomware and zero-day attacks before they spread laterally.

Service 03

Private Cloud Hosting

Secure, high-performance cloud servers and hosted applications tailored to your workflow with full data sovereignty.

What's included

  • Dedicated private cloud servers with SSD-backed storage
  • Hosted line-of-business apps (QuickBooks, ERP, CRM, more)
  • Daily snapshots and geo-redundant offsite backup
  • Hardened access via MFA, SSO, and conditional access
  • Predictable per-user monthly pricing — no surprise bills

Outcome

Run your business apps from anywhere with the security of an on-prem datacenter.

Service 04

Network Design & Monitoring

Reliable wired and wireless networks with proactive 24/7 monitoring and rapid response when issues arise.

What's included

  • Business-class switches, access points, and structured cabling
  • Segmented VLANs for staff, guests, IoT, and payments
  • 24/7 uptime monitoring with proactive alerting
  • Bandwidth analysis and ISP failover configuration
  • Annual network health and capacity review

Outcome

A network you don't have to think about — fast, segmented, and always online.

Service 05

Backup & Disaster Recovery

Automated backups, off-site replication, and tested recovery plans so your business stays running through any disruption.

What's included

  • Image-based backups of servers and critical workstations
  • Encrypted off-site replication to private cloud
  • Documented recovery time & recovery point objectives (RTO/RPO)
  • Quarterly test restores so you know it actually works
  • Ransomware-resilient immutable backup retention

Outcome

Recover in hours, not days — and never pay a ransom.

Service 06

Managed Helpdesk Support

Friendly, US-based helpdesk for your team — fast resolutions for the day-to-day tech issues that slow you down.

What's included

  • Unlimited remote support during business hours
  • On-site response for hardware and infrastructure
  • Onboarding & offboarding workflows for new hires
  • Vendor coordination (ISP, SaaS, line-of-business apps)
  • Quarterly business review with your dedicated technology advisor

Outcome

Your team gets answers fast — and you get one number to call for everything IT.

Service 07

Custom Development

Tailor-made web apps, internal tools, integrations, and automations built to fit how your business actually works — not the other way around.

What's included

  • Custom web applications and client portals
  • Internal tools, dashboards, and admin consoles
  • API integrations between line-of-business apps (CRM, ERP, accounting, ticketing)
  • Workflow automation to eliminate manual, repetitive tasks
  • Secure-by-default architecture with auth, RBAC, and audit logging
  • Ongoing maintenance, hosting, and iterative improvements

Outcome

Software that fits your process exactly — built, hosted, and maintained by the team that already knows your IT.

Ready to upgrade your IT?

Get a free assessment and tailored recommendation for your business.

Contact Doximagen