Doximagen LLC ("Doximagen", "we", "us", or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit doximagen.com or interact with our managed IT services, how we use it, and the choices you have.
1. Information we collect
We only collect information that is necessary to operate our business and serve our clients.
- Information you provide. When you submit our contact form or email us, we receive your name, email address, phone number, company, service of interest, and the contents of your message.
- Client account data. For active clients, we process information needed to deliver managed IT services, including device inventories, user accounts, security alerts, and support ticket history.
- Usage and device data. Like most websites, our hosting provider records standard request logs (IP address, browser type, pages visited, timestamps) for security and reliability.
2. How we use information
- Respond to inquiries and provide quotes, assessments, and proposals.
- Deliver, maintain, and improve our managed IT, cybersecurity, and cloud hosting services.
- Communicate with clients about service updates, security incidents, and account matters.
- Detect, prevent, and respond to security threats, fraud, or abuse.
- Comply with legal obligations and enforce our agreements.
3. How we share information
We do not sell your personal information. We share information only in these limited circumstances:
- Service providers. Vetted vendors who help us operate (e.g., hosting, email delivery, security tooling) under contracts requiring confidentiality and appropriate safeguards.
- Legal requirements. When required by law, subpoena, or to protect the rights, property, or safety of Doximagen, our clients, or others.
- Business transfers. In connection with a merger, acquisition, or sale of assets, with notice to affected parties where required.
4. Cookies and analytics
Our site uses only the cookies and local browser storage strictly necessary to operate (for example, remembering form state and a brief contact-form rate limit). We do not use third-party advertising or cross-site tracking cookies.
5. Data security
As a Managed Service Provider, security is the foundation of our practice. We apply administrative, technical, and physical safeguards including encryption in transit, access controls, multi-factor authentication, monitoring, and least-privilege access. No method of transmission or storage is 100% secure, but we work continuously to protect your information.
6. Data retention
We retain inquiry and client information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we securely delete or anonymize it.
7. Your rights
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, or to object to or restrict certain processing. To exercise any of these rights, contact us using the details below. We will respond within the timeframes required by applicable law.
8. Children's privacy
Our services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children.
9. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be communicated through this page or directly to clients where appropriate.
10. Contact us
For questions about this policy or your information, reach out: